Customer Support

How Can We
Help You?

Have a question, need an update, or want to raise an issue? Submit a support ticket and our team will get back to you with a reference you can track.

Ready to get started? Choose your package and complete the application form online.

Find answers to common questions about our vetting process, turnaround times, and reports.

Learn about our team, our TPN accreditation, and our commitment to POPIA compliance.

Prefer to reach out directly?

Phone

Office

Johannesburg, Gauteng, South Africa

Business Hours

Mon–Fri: 08:30 – 16:30

Describe your issue or question and we'll get back to you with a reference number.